| *Please note that not all resale
gowns have a return policy, some are final sales only,
so be sure to ask before purchasing your gown. |
How it Works
Upon your receipt of the gown, you have
have a three (3) business day return or “right of refusal”
period where you can inspect the gown, and may within that time
period decide (for any reason) to return the gown for a refund,
minus a 5% restocking fee. Return shipping and insurance
is your responsibility, and you must (1) notify us within three
business days if you intend to return the gown; and (2) have the
gown on it's way back to us and provide a tracking number by the
fourth business day. Upon return receipt of the gown, it
will undergo an inspection to verify that the condition is
identical to how it was sent out, and once verified, we will
reimburse you the original cost of the gown, minus your $25
shipping cost and a 5% restocking fee. If we don't hear
from you within the three day period after confirmation of
receipt of your gown by you, your sale is considered complete.
To help avoid having to return your gown,
please pay special attention to:
1. Sizing - most used gowns have been
altered in some way, either by taking it in or taking up the
length. Pay special attention to the measurements and ask
any questions before you purchase. All measurements are
done to the best of our ability but are in fact approximate and
may vary slightly. See
Our Size Chart
for more information.
2. Length - be sure the gown you are
interested in is long enough for you, or can be altered to be
the right length for you. If you're not sure, just ask.
3. Color - colors shown in the photographs
may not reflect the actual color of the dress, depending on
lighting conditions and your computer monitor. Be sure to
ask us to clarify the color for you if you're not sure.
4. Condition - We only accept gowns
for resale that are in new, like new or very good
condition. While gown condition is stated in as much
detail as possible, it is possible to miss a small mark or
problem with the gown.
Please be sure to ask in advance if you
have a particular question or concern. We will not waive
restocking fees for small omissions that may vary from the
description of the gown, unless we believe the omission is large
enough to greatly effect the value or condition of the gown.
Be sure to
contact us with any questions! |
The best part is, our
return policy* which you won't find through most retailers, and
especially not through E-Bay and other gowns sources. We
work closely with you to try and be sure the gown you are
purchasing is the right one for you, but if it doesn't work out,
we understand.